DYU-COM Report a Concern

It is the policy of D’Youville University and the proposed College of Osteopathic Medicine seeking accreditation to have a positive, professional, and communicative culture. It is expected that there will be times that students, faculty and/or staff will have disagreements about thoughts, ideas, decisions, or actions as part of their jobs and academics. In these cases, it is the expectation of the University and the proposed College of Osteopathic Medicine seeking accreditation that faculty, staff, and students directly discuss these with the party involved and work towards amicable resolutions or understandings. It is the firm policy of D’Youville University and the proposed College of Osteopathic Medicine seeking accreditation that there shall be no retaliation or unfair recrimination at DYU-COM. Such acts are subject to disciplinary action as allowed by our Student Code of Conduct and Employee Due Process policies.

DYU-COM is committed to rigorously and strictly adhering to the accreditation standards set forth by COCA and adopted during acquiring pre-accreditation by the COM. In the case students, faculty, or staff identify non-compliance or degeneration of any standard, they are instructed to report this concern by filing a report through Maxient, the University’s official reporting software.

Reports can be made by clicking this link: Maxient 

This link can also be accessed through SharePoint (in both the student and employee tabs) located under HELP! and noted as Report a Concern. 

All reports remain confidential, can be submitted anonymously, and are automatically routed to the appropriate adjudicator(s) depending on the nature of the report. The D’Youville University Dean of Students maintains supervision over the Maxient software to ensure all reports are appropriately routed and reviewed within 14 calendar days.

In addition to this policy and procedure, students, faculty, and staff can directly contact the COCA to file a complaint. 

Contact Information:
American Osteopathic Association 
Commission on Osteopathic College Accreditation 
142 E. Ontario Street, Chicago, IL 60611 Email:
predoc@osteopathic.org  
Phone: (312) 202-8124 
Fax: (312) 202-8424