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Student Accounts
The Student Accounts Office is located on the 1st floor of the Bauer Family Academic Center (BFAC), in the Student Success Center. Regular office hours are 8:00 AM to 5:00 PM, Monday through Friday.
You can contact us by calling (716) 829-7701 or emailing studentaccounts@dyc.edu
Online Tuition Payments
D'Youville has partnered with Nelnet Campus Commerce to provide students with an online payment option. You can pay tuition in full or select from several monthly payment plan options. Forms of payment include most major credit cards (subject to a 2.85% convenience fee) or direct debit from a US bank account (not subject to a convenience fee).
My D'Youville Self-Service
This online portal will allow you to receive billing statements, view up-to-the-minute account activity, make payments, and enroll in an optional semester monthly payment plan.
International Student Tuition Payments
D’Youville University has partnered with PayMyTuition for international tuition payments. With PayMyTuition, you can pay your tuition payments from any bank, in any country in any currency at better than bank exchange rates. PayMyTuition is fast, simple, and cost effective.
HOW TO MAKE A PAYMENT
- Log into D’Youville University’s Self-Service portal:
- Upon signing in, access the left navigation panel and click on “Financial Information.” Next, select “Student Finance” to locate “PayMyTuition Payment Plans + International Payments”
- Select the “PayMyTuition” banner to be redirected to your dedicated PayMyTuition portal:
- Next, select the “Make a Payment” button in the PayMyTuition portal to initiate your transaction
ADDITIONAL INFORMATION ON PAYMYTUITION
PAYMYTUITION CUSTOMER SUPPORT INFORMATION
PayMyTuition customer support information
Call 1.855.663.6839 (toll-free) or through one of their local country contact numbers. You can also reach PayMyTuition Support at support@paymytuition.com or through their support page.
No matter what time zone you are in, you will have a dedicated customer support team available to you through live chat, email and phone to answer any of your questions and help you make your payment.
Due Dates and Billing Information
PAYMENT DUE DATES
| Term | Date |
|---|---|
| Summer 3 Year Pharmacy (2024) | April 15th, 2024 |
| Summer Online Pharmacy (2024) | May 13th, 2024 |
| Summer Session (2024) | June 3rd, 2024 |
| Fall 3 Year Pharmacy 1st Year (starting 7/22/2024) | August 12th, 2024 |
| Fall 3 Year Pharmacy 2nd Year (starting 8/5/24) | August 26th, 2024 |
| Fall Session (2024) | September 16th, 2024 |
| Fall Online Pharmacy (2024) | September 23rd, 2024 |
| Winter Session (2024) | December 18th, 2024 |
TUITION BILLS AND FEES
Bills are available electronically through My D'Youville self-service portal before the start of each term. When you register for classes, current charges, statements and payment options can be viewed online through self-service. Students have the ability to add an authorized payer who can view billing statements and make payments on their behalf.
D'Youville reserves the right to adjust tuition and fees without prior notification. For more information, visit the tuition and fees page.
TUITION PAYMENT TIMELINE
Payment in full (or a payment arrangement) is due by the tuition due date for each term. You are liable for your charges unless you officially withdraw through the Registrar's Office which is also subject to the withdrawal refund schedule.
Tuition Refunds
All student tuition refunds are disbursed electronically through Nelnet Campus Commerce.
Nelnet Campus Commerce offers convenient choices to receive your refund in a safe and timely manner. You select a refund choice through My D'Youville Self-Service and enter the required personal and contact information for the refund method you have chosen. You can also review your refund history from the school. Nelnet Campus Commerce will contact you via text or email based on the contact preferences you have made when you have a refund ready for disbursement!
Refund Choices include
Direct Deposit
- Deposits to your current checking or savings account
- Funds available in 2-3 days
- Must be a US bank
Paper Check
- Delivered via mail to US addresses
- Check received in 7-10 days
Paper checks will be coming directly from Nelnet Campus Commerce and not from D'Youville. There will be no option to pick up a check in the Student Success Center. If you choose the paper check option, there will be a two week delay in receiving your refund.
Refunds must be approved by the Student Accounts Office and cannot be generated until all financial aid posts to your student account.
Students may purchase books in the Campus Bookstore against their estimated credit balance using their student ID card.
D'Youville's refund program is administered by Nelnet Campus Commerce. Read the Student Refund Management Services Agreement for complete details. If you have any questions about your refund choices, please contact Nelnet directly at 800-609-8056. For Student Account information contact us at 716-829-7701 or studentaccounts@dyc.edu